We aim to process standard orders within 2-3 business days. You will receive a shipment notification via email that will include tracking information once your order has been shipped. Please allow up to 5-10 business days, depending on your location, for delivery once you receive this notification.
Oversized items may require extra processing time. Please allow up to 15 business days for delivery of oversized items.
You will be notified of any delays with your order via email.
A minimum freight charge of $15 applies to all orders, unless an order is eligible for our Free Shipping offer detailed below. Tracking number will be supplied with your shipping notification via email from our shipping partner, Shippit.
We offer Free Standard Shipping on orders over $150. This offer excludes oversized decor, wall art and furniture. These excluded items all include a note on the listing for your information. The Free Standard Shipping offer is automatically applied at checkout to all eligible orders.
Some of our larger pieces are not suitable for regular shipping. These items are only available to purchase online with Store Pick Up or Local Delivery within Sydney & the Central Coast of NSW only. You will be contacted via email or phone to arrange a day for delivery.
CLICK & COLLECT
Click & Collect is a FREE in store pick up service that allows you to order online and then collect your order from one of our stores.
Once your order is ready for collection you will receive a notification email from us. Please bring a copy of your order confirmation email and photo identification including your name and address.
You may nominate a representative to collect the goods on your behalf, however you’ll need to provide evidence that you’ve given them permission. Our staff may also call you to authorise this.
We ask that Click & Collect orders be collected within 10 business days of notification. We will contact you once this time expires to discuss collection of your order. If orders are still awaiting collection after another 5 business days the order will be cancelled and a full refund applied.
International orders are welcome. Delivery will be quoted on a situational basis, depending on the items you would like to order. Please email firstname.lastname@example.org for a quote